Privacy and Data Protection Statement

By submitting your information to Vedette Limited (“Vedette”), you agree to the following:

Purpose of Data Collection

The information you provide is used solely for the purposes of:

• Operating and maintaining the Vedette platform
• Facilitating incident logging, management and review
• Supporting safety, security and operational decision-making

Vedette provides a mobile-first incident management and logging platform used by individuals and organisations across multiple sectors.

Data Sharing

Your data will not be shared with third parties without your explicit consent, unless required to do so by law or where necessary to deliver the Vedette service (for example, secure hosting or payment processing).

Vedette does not sell personal data and does not share data for marketing purposes.

Data Storage and Security

All data is stored securely and processed in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Applicable information security best practice

Access to data is restricted to authorised users only and protected using appropriate technical and organisational measures.

Your Rights

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data (where applicable)
• Restrict or object to processing

For full details, please see the Privacy Policy below.

Privacy Policy

Last updated: February 2026

1. Introduction

Vedette Limited is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal data when you use the Vedette website, mobile application, or related services.

2. Data Controller and Data Processor Roles

Vedette Limited acts as Data Controller for:

• Website data
• User accounts
• Billing and administrative information
• Customer organisations act as Data Controllers for incident data they create within Vedette.
• Vedette acts as a Data Processor in respect of incident records entered on behalf of those organisations.

3. Information We Collect

1. a) Personal Identifiers

• Name
• Email address
• Phone number
• Job title
• Organisation name

1. b) Incident and Operational Data (user-generated)

Depending on use, this may include:

• Incident descriptions
• Dates, times and locations
• Names of individuals involved
• Actions taken and assigned
• Uploaded images or documents

1. c) Technical Data

• IP address
• Device and browser type
• App and website usage analytics

4. Purpose of Data Collection

We collect and process data to:

• Provide and operate the Vedette service
• Support safety, security and incident management
• Enable accountability and audit trails
• Communicate operational updates and guidance
• Analyse trends and improve platform performance

5. Legal Basis for Processing

Vedette processes personal data under the following lawful bases:

• Contract – to provide the Vedette service
• Consent – where explicitly given
• Legitimate Interests – to support safety, security and platform operation
• Legal Obligations – compliance with applicable laws
• Vital Interests / Public Task – where incident data supports welfare or safety

6. How We Share Your Data

Your data may be shared only where necessary, including with:

• Secure cloud hosting and infrastructure providers
• Payment processors
• Public authorities (e.g. regulators or emergency services) where legally required

All third parties are required to protect data in accordance with UK GDPR.

7. Data Storage and Retention

• Data is stored on secure servers located within the UK or EEA
• Access is limited to authorised personnel and users
• Account data is retained for the life of the account and a reasonable period thereafter
• Incident data retention is controlled by the organisation using Vedette
• Legal or audit records are retained as required by law

8. Your Rights Under UK GDPR

You have the right to:

• Access – request a copy of your data
• Rectification – correct inaccurate data
• Erasure – request deletion (where applicable)
• Restriction – limit processing
• Portability – receive your data in a usable format
• Objection – object to certain processing

Requests can be made using the contact details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies and Tracking

Vedette uses cookies to support website functionality and understand usage patterns.

Full details are set out in the Cookie Policy below.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the revision date.

11. Contact Us

For questions about this policy or your data, please contact:

Email: adrianbanton@vedette.org.uk

Address:

Vedette Limited
Fivebells
Trampers Lane
North Boarhunt
Fareham
Hampshire
PO17 6DG

Third-Party Websites and Links

Our website may contain links to third-party websites. We do not control those websites and are not responsible for their privacy practices.

When leaving our site, we encourage you to read the privacy policy of every website you visit.

Cookie Policy

1. Introduction

This Cookie Policy explains how Vedette uses cookies and similar technologies to ensure website functionality and improve user experience.

2. What Are Cookies?

Cookies are small text files stored on your device that help websites function properly and efficiently.

3. Types of Cookies We Use

Strictly Necessary Cookies

Essential for core functionality such as:

• Security
• Session management
• Form submissions

Performance Cookies

• Used to understand how visitors use our website.
• Examples: analytics services such as Google Analytics.
• Functionality Cookies

Remember user preferences such as:

• Language
• Cookie consent choices
• Targeting / Advertising Cookies

Vedette does not use advertising cookies unless explicitly stated.

4. How We Use Cookies

Cookies help us to:

• Operate the website correctly
• Improve performance and usability
• Remember user preferences

5. Managing Your Cookie Preferences

You can manage or withdraw cookie consent by:

• Using the cookie banner on our website
• Adjusting your browser settings

6. Third-Party Cookies

Third-party services used by Vedette may place cookies. These providers have their own privacy and cookie policies.

7. Data Privacy

Some cookies may collect personal data such as IP addresses.

For more information, see the Privacy Policy above.

8. Updates to This Policy

This Cookie Policy may be updated periodically. Changes will be posted on this page.

9. Contact Us

For questions about cookies, contact:

Email: admin@vedette.org.uk

Address:

Vedette Limited
Fivebells
Trampers Lane
North Boarhunt
Fareham
Hampshire
PO17 6DG