What is Vedette?

Vedette is a mobile-first incident logging platform designed for live operations across events, venues, workplaces, and public environments.

Who is Vedette for?

Vedette is used by:

  • Event organisers and venue operators
  • Safety and security teams
  • Facilities and estates managers
  • Local authorities
  • Supervisors and duty managers
Do I need training to use Vedette?

No. Vedette is designed to be intuitive.

Short user guides and best-practice notes are available in the Knowledge Base for teams that want deeper consistency.

Is Vedette suitable for compliance and audits?

Yes. Vedette provides:

  • Time-stamped records showing contemporaneous or retrospective records
  • Clear ownership of actions
  • Consistent incident categorisation
  • Exportable logs

This supports internal reviews and post-incident learning.

Can I use Vedette on my own?

Yes. Individual users can log incidents independently and upgrade to team use later.

Can Vedette be used offline?

The current version of Vedette is designed for mobile environments, connectivity is required.

Is my data secure?

Yes. Vedette uses secure cloud infrastructure with appropriate access controls and audit-ability. Encryption is used to protect user and incident records.

Does Vedette replace our existing systems?

Vedette can:

  • Act as a stand alone tool
  • Complement existing safety or reporting systems
  • Act as a frontline (field) capture tool feeding formal reports
Why are team and SuperUser licences not upgraded in-app?

Vedette separates app access from licence management to comply with app-store requirements and to maintain a clear, auditable licensing model with Helpdesk support. All team licences and upgrades are therefore managed via our website, ensuring transparent pricing, secure administration, and uninterrupted operational use of the app.

In line with Apple App Store requirements, Vedette does not offer in-app licence upgrades or upselling. The app is purchased as a standalone download, while all team licences and account fulfilment are handled securely via our website.